New Patient Information
Our Houston, TX location is open Monday through Friday from 8:00 am to 5:00 pm for regularly scheduled appointments. If you’re experiencing an emergency pertaining to your implants don’t hesitate to call (713) 597-7340 at any hour for assistance and instructions for how best to handle your situation.
Our office welcomes referrals from all types of dentists in the Houston area, and we value everyone’s time equally. We will do everything in our power to see you promptly at your arranged time. However, there is always a possibility that an emergency situation may arise. In these cases, we will let you know as quickly as possible and work with you to reschedule the visit. Similarly, if you experience an emergency and need to reschedule your appointment, we also ask for as much advance warning as you can provide.
Before their surgical dental implant placement, patients attend an initial appointment with Dr. Koo. This visit allows you to meet, discuss the upcoming treatment, and what to expect in a way that’s comfortable and pleasant. Past experiences have shown us that trying to have this meeting on the day of the actual surgery makes the process more frustrating, with no real time available for the patient to make decisions regarding their treatment. However, there are emergency situations where patients will need to undergo both the consultation and surgery on the same day. We always welcome any comments or concerns you have about these appointments, and you’re welcome to discuss them with us when scheduling your first visit.
When coming in for your first appointment, we may ask for any of the following items:
- The referral slip from your general dentist
- Any X-rays from your general dentist
- A list of all the medications and dosage amounts that you need to take on a regular basis
- Insurance information that will allow us to file a claim for you and maximize available benefits
- Medical records (if you have some notable conditions)
Additionally, when you’re scheduling your appointment, be sure to let our office know about any underlying medical conditions that might affect your care. This could include heart problems, artificial heart valves, hypertension, or diabetes.
If you know you’ll need X-rays from your dentist, it may be a good idea to personally request that those are forwarded to our Houston office for a faster process. If Dr. Koo is in need of additional photos, those can be captured at our location.
During your consultation, Dr. Koo thoroughly evaluates your mouth and discusses the specifics of your dental implant procedure. He will also review your dental history, medical history, and any available X-rays that you’ve brought or that our team captures. This will be the time when you need to voice any unique concerns or requests. Our team reviews fees involved, reviews insurance information, and discusses your options for paying for surgical care. Patients who are under 18 will have to be escorted by either their parent or a legal guardian. We very much appreciate the efforts you make to arrive on time and keep us informed of any sudden changes, and we will do the same for you.
Fees & Payment
Here in Houston, we strive to provide implant work that’s at the highest quality for the benefit of patients, and the costs we’ve set are comparable to other practices. The last thing we want to do is berate someone with constant statements or requests for payment. That’s why our office generally asks that all fees are paid at the time of the surgery. Our team may be able to arrange an alternate payment plan if needed or a financing option from a separate party like CareCredit that makes the procedure somewhat easier to afford. We accept most major credit cards as well including American Express, MasterCard, Discover, and Visa.
Dental care can be expensive, especially when surgery is involved. Our team understands this. Some research will show that our prices are fairly typical compared with similar practices within the geographical area. Additionally, our goal is always to help patients stay as comfortable as possible during the procedure, and this may require the use of IV sedation or general anesthesia. You will receive treatment that’s as safe as what you would receive in a hospital suite –with a dramatic reduction in cost. We know you’ll be amazed by the transformative results we create for your smile, oral health, and quality of life.
Information about Dental Insurance
The truth is, dental implant placement and related procedures may be covered by your dental or medical insurance. However, very few plans offer 100% coverage for charges incurred at our Houston office. Deductibles (amounts you must pay before the benefits of your plan kick in) are common, and while the insurance company may provide money for fees, it might not be sufficient to cover the full cost. Dr. Koo participates in many plans that help manage the cost of oral healthcare, including PPO’s, HMO’s, and POS. Our patient coordinator is happy to discuss what you can expect in terms of coverage for these plans before any actual treatment begins.
Our team is happy to help with insurance to ensure that you receive the maximum benefits available under your plan. If needed, we can provide a statement from the attending physician/doctor, as well as our predetermination of what your benefits will cover and the final amount you can expect to pay out of pocket. It’s important to remember that at the end of your treatment, any remaining fees will be charged to you regardless of your insurance plan or coverage.